Distribution Coordinator I

Canon Careers•Monroe, NJ

11d•Onsite

About The Position

Canon U.S.A., Inc. in Monroe, NJ is seeking a Distribution Coordinator I (Coordinator, Distribution I). The Distribution Coordinator I will be responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Requirements

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience
High school diploma or equivalent required
Organized, good at communicating, able to prioritize, and have excellent customer service skills
Committed to providing quality results to all internal and external customers, and have good time management skills
Experience in a computerized environment as well as working with a database management system

Responsibilities

Releases orders for all assigned organizations on a scheduled basis and as needed working with OM
Checks all orders for critical backorders vs. Essential Items list, hold and release as available
Monitors open order reports to ensure all shippable orders are processed
Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
Assists in other Warehouse admin duties as assigned
Processes all RMAs received in on a daily basis, coordinate modifications to orders as needed
Researches and follow-up on unsuccessful pickups and reschedule for earliest possible date
Coordinates with Sales , Service , OM and other groups for machines that can't be picked up or any other related inquiries or issues
Monitors Open RMA reports to ensure timely returns against goals
Assists in other Warehouse and admin duties as assigned
Contacts clients to confirm equipment delivery date and details per established checklist
Ships confirm all equipment orders and provide appropriate Pack List copies to carriers; create a daily delivery schedule per carrier
Schedules client pickups/returns, at time of delivery whenever possible, reschedule as required
Coordinates with Sales , Service , OM and other groups for machines that can't be delivered or any other related inquiries or issues
Assists in other Warehouse admin duties as assigned
Handles all shipping, receiving and returns processing on a daily basis
Performs/coordinates pre-installation of new equipment to meet order dates
Schedules/coordinates with admin to schedule daily deliveries and pickups
Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
Processes all parts orders and manage the accuracy of parts inventories
Assist with schedule physical inventories and manage the accuracy of merchandise inventories ongoing