Distribution Center Outbound Department Manager

FERGUSON•Fort Payne, AL

7d•$3,919 - $8,622•Onsite

About The Position

Ferguson is seeking a Distribution Center Outbound Department Manager for its Fort Payne, Alabama distribution center. The manager drives operational excellence through a people-first approach focused on safety, service, quality, productivity, and continuous improvement. The role leads supervisors and hourly associates and collaborates with cross-functional partners to support efficient warehouse operations and exceptional customer service. The position supervises 15–20 hourly associates on a second-shift schedule beginning at 3 PM. The manager oversees daily warehouse operations, inventory and order flow, staffing, performance, and compliance. The role also recruits, coaches, and develops team members; champions workplace safety; and partners with transportation, inventory, customer service, maintenance, and distribution center leadership. The position supports strategic initiatives and operational readiness during peak periods and seasonal volume fluctuations.

Requirements

At least 5 years of experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
At least 3 years of leadership experience managing warehouse associates, team leads, and/or supervisors.
Experience leading operations in a fast-paced, high-volume environment.
Demonstrated ability to drive performance through coaching, development, and accountability.
Working knowledge of Warehouse Management Systems (WMS) and Labor Management Systems (LMS).
Strong understanding of warehouse operations, inventory management, and productivity measurement.
Knowledge of OSHA regulations and warehouse safety standards.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, leadership, and interpersonal skills.
Proficiency with Microsoft Office applications and operational reporting tools.

Nice To Haves

Bachelor's degree in Business, Supply Chain Management, Logistics, Operations Management, or a related field.
Experience leading multiple warehouse functions, including receiving, inventory control, replenishment, order fulfillment, picking, and shipping operations.
Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies.
Multi-shift leadership experience in a large-scale distribution center environment.
Experience with labor planning, workforce management, and KPI-driven operations.

Responsibilities

Manage daily operations within an assigned warehouse department to achieve productivity, quality, service, and safety objectives.
Direct the flow of inventory, materials, and customer orders throughout the distribution center.
Monitor operational performance and implement improvements to efficiency, accuracy, and throughput.
Ensure compliance with standard operating procedures, inventory controls, and company policies.
Support labor planning and staffing strategies to meet business demands.
Coordinate with other departments and shifts to support facility-wide execution.
Maintain operational readiness during peak periods, seasonal volume fluctuations, and special business initiatives.
Recruit, onboard, coach, and develop supervisors and hourly associates in partnership with HR.
Set performance expectations and provide regular feedback and recognition.
Build an inclusive, accountable, and engaged team culture.
Conduct performance reviews, talent assessments, and development planning discussions.
Identify high-potential talent and support succession planning.
Foster open communication and maintain strong associate relations.
Promote safety as the first priority in all operations.
Ensure compliance with OSHA regulations, company standards, and facility safety procedures.
Conduct safety observations, audits, and investigations as needed.
Lead corrective and preventive action plans to reduce risk and improve workplace safety.
Maintain housekeeping and operational standards for a clean, organized, and safe workplace.
Partner with transportation, inventory, customer service, maintenance, and distribution center leadership to achieve operational goals.
Resolve operational issues affecting workflow, inventory accuracy, customer commitments, or associate productivity.
Communicate department priorities, performance expectations, and operational updates to stakeholders.
Support strategic business initiatives within the distribution center.