Distribution Center Operations Manager
About The Position
The Distribution Center Operations Manager oversees and supervises daily distribution center operations, focusing on transportation and/or warehouse management. The manager leads assigned shifts and employees, directly managing warehouse associates and/or drivers. In close collaboration with the General Manager, this role helps ensure the facility meets safety, compliance, quality, and delivery goals, while coaching and developing the team. The manager also contributes to deploying and executing supply chain strategy and driving continuous improvement within the distribution center. The role requires adherence to quality, health and safety, legal compliance, environmental, and standard operating process requirements. It includes recruiting, training, mentoring, and managing employees; addressing employee relations and performance concerns; leading daily huddles; and overseeing the day-to-day activities of warehouse and/or delivery associates across shifts. The position includes physical work typical of a warehouse environment, occasional lifting of products up to approximately 50 pounds, handling tires weighing more than approximately 50 pounds, and travel 5% of the time.
Requirements
- High school diploma or GED; the posting also lists a bachelor's degree without clarifying whether it is required.
- Five years of related experience, including 2–3 years of supervisory experience preferred.
- Ability to occasionally lift products weighing up to approximately 50 pounds and handle tires weighing more than approximately 50 pounds, including rolling, destacking, or team lifting.
- Ability to travel 5% of the time.
- Skills and competencies listed include talent development, effective communication, decision quality, data collection and analysis, self-awareness, results orientation, accountability, work-process optimization, review and reporting, traffic and vehicle planning, planning and alignment, organization, collaboration, and policy and procedures.
Nice To Haves
- Two to three years of supervisory experience is preferred.
Responsibilities
- Adhere to quality standards, health and safety requirements, legal compliance, environmental policies, Standard Operating Process deliverables, and general duty-of-care requirements.
- Select, recruit, train, and mentor employees, supporting their development.
- Investigate employee relations or performance concerns promptly and implement disciplinary action as needed in consultation with Human Resources.
- Lead daily distribution center huddles so employees understand work tasks, expectations, and deliverables, while encouraging engagement and a values-based culture.
- Onboard and train team members; coach, motivate, and manage performance.
- Lead and manage day-to-day activities for warehouse associates and/or delivery associates assigned to different shifts.
- Provide leadership support for the Distribution Center General Manager.
- Contribute to deploying and executing supply chain strategy and driving continuous improvement within the distribution center.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
