About The Position

Shinesty is seeking a Distribution Center Operations Lead to support order fulfillment, inventory management, and inbound and wholesale logistics at its distribution center in Denver, Colorado. The role focuses on moving products accurately, maintaining inventory, and keeping warehouse operations running smoothly in a fast-paced environment. The lead works independently on daily tasks and helps guide and coach team members as needed. The position requires maintaining 99.99% order fulfillment accuracy, staying calm during high-stress situations, identifying bottlenecks, using data to prioritize work, and adapting to changing daily plans. The lead is expected to communicate clearly, provide constructive feedback, support team morale, and keep the customer experience in mind. The role uses NetSuite and other operational tools, and requires following Shinesty and OSHA safety policies. Some supervisory responsibilities are expected. The position is full-time and may involve diverse schedules, including evenings, weekends, and holidays, with additional flexibility during peak retail season from October through January. The role is based at Shinesty’s Denver distribution center. The stated wage range is $20–$24 per hour. The position has a tentative end date of February 26, 2027, with opportunities for permanent employment to be assessed.

Requirements

  • Must be at least 18 years old to operate heavy machinery such as a lift.
  • Comfortable using computers and app-based handheld devices.
  • Proficient in Excel and comfortable with data entry and recordkeeping.
  • Strong attention to detail and self-motivated.
  • Able to communicate effectively in English and/or Spanish with teammates and supervisors.
  • Comfortable working independently and as part of a team.
  • Able to interpret data sets to organize and lead daily priorities.
  • Calm, level-headed approach to resolving issues.
  • Able to meet the physical demands of the position, including lifting and/or moving objects up to 49 pounds and operating a forklift or similar equipment for extended periods during a shift.

Nice To Haves

  • High school diploma or equivalent.
  • At least 6 months of warehouse or production experience.
  • At least 6 months of experience with a warehouse management system (WMS) and handheld scanning technology.
  • Forklift certification; certification is not required, and the company will train and certify the employee in-house.

Responsibilities

  • Replenish inventory and maintain accurate stock locations.
  • Frequently count and verify product accuracy.
  • Move product physically and electronically between locations with precision.
  • Identify and receive incoming shipments accurately, and assist with inbound logistics as needed.
  • Enter data and maintain accurate records for receiving, wholesale, and inventory transactions in NetSuite, including purchase orders, transfer orders, sales orders, and adjustments.
  • Track and log incoming and outgoing supplies and materials.
  • Maintain a clean, organized work environment.
  • Guide and coach fellow team members as needed.
  • Communicate proactively and clearly across shifts and departments.
  • Build proficiency in NetSuite while taking on more responsibility.
  • Support other tasks assigned by supervisors or managers.
  • Maintain 99.99% order fulfillment accuracy through strong task management.
  • Stay calm and set the tone during high-stress moments or unexpected situations.
  • Identify bottlenecks and team needs before they become problems.
  • Use data to prioritize work and meet daily, weekly, and monthly goals.
  • Solve problems proactively and confidently.
  • Give clear, timely, constructive feedback to help teammates improve.
  • Monitor team morale and performance and address changes.
  • Adapt to the daily game plan and help keep the team motivated.
  • Keep the customer in mind in decisions and support a strong customer experience.
  • Build working relationships by understanding what motivates teammates.
  • Use operational tools and continuous improvement to improve performance.
  • Follow all Shinesty and OSHA safety codes, policies, and procedures.
  • Demonstrate company values: Be Hungry, Be Weird, Break Boundaries, Be N.I.C.E., and Pleasure the Customer.

Benefits

  • Dog-friendly office.
  • Employee discount at or below cost.
  • Company-provided lunches and outings.
  • Opportunity to play a major role in a rapidly growing company.
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