Distribution Center Help Desk
About The Position
Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 5851 Guion Rd, Indianapolis, IN 46254. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Requirements
- 18 years of age or older
- Prior administrative/customer service experience OR industry experience and product knowledge
- Proficient written and oral communication skills
- Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
- Proficient using Microsoft Office Suite
- Highly motivated, self directed and customer service oriented
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Exhibit strong problem solving, deductive reasoning and decision making skills
- Learn and perform multiple tasks in a fast paced environment
- Work independently as well as in a team environment
- Willingness to work a flexible schedule/extra time as needed
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
Responsibilities
- Operating computer programs, RF scanners, and printers to label product
- Assisting branches with product related questions or issues by phone, email or online support
- Performing quality checks verifying product descriptions and quantities match
- Locating orders in the warehouse
- Learning and understanding various department functions
- Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
- Retrieving product for walk in customers at our distribution center
- Maintaining the cleanliness and organization of work area
- Complying with health, safety and sustainability rules and expectations
- Participating in activities and programs that help the company achieve health, safety and sustainability objectives
- Learning and assisting other departments within the distribution center
- Learning, passing, and practicing various environmental health and safety trainings
Benefits
- 401(k) with an employer contribution
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
