Distribution Center Associate

Watsco•Jacksonville, FL

About The Position

The Distribution Center Warehouse Associate is responsible for warehouse inventory and the daily movement of HVAC freight and materials in a fast-paced environment. The role procures, picks, processes, and dispatches products to customers and vendors for a wholesale HVAC distributorship carrying multiple brands of equipment, parts, and supplies. The associate performs shipping and receiving tasks, picks and verifies customer orders, moves merchandise by hand or with warehouse equipment, and loads and unloads delivery trucks. The position also includes inspecting and stocking merchandise, maintaining forklift checklists, supporting inventory counts, keeping the warehouse clean and safe, and meeting company safety, productivity, and quality standards. Other duties may be assigned.

Requirements

  • High school diploma or GED; equivalent experience may be considered.
  • Strong interpersonal skills focused on customer service, problem-solving, and relationship-building.
  • Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
  • Interest in continuous learning, mentoring, and leadership.
  • Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
  • Ability to accurately sort, count, and verify items received.
  • Strong organizational skills and attention to detail.
  • Proficiency with inventory software to maintain records, input data, and create reports.
  • Ability to work independently and as part of a team.
  • Proactively seek continuous process and service improvements.
  • Analytical aptitude and ability to analyze and interpret data.
  • Strong problem-solving skills.
  • Strong interpersonal skills and a customer-service mindset, with the ability to develop long-term relationships.
  • Excellent written and verbal communication skills.
  • Proficiency in speaking, reading, and understanding English to comply with safety standards, training, policies, and procedures.
  • Ability to move parts and equipment weighing up to 50 pounds.
  • Ability to stand, sit, walk, climb, kneel, crouch, or crawl to access equipment.
  • Ability to operate warehouse equipment such as forklifts and pallet jacks.

Nice To Haves

  • Mechanical or technical experience.

Responsibilities

  • Perform assigned shipping and receiving tasks.
  • Pick and verify customer orders.
  • Move incoming and outgoing merchandise by hand, hand truck, or forklift.
  • Meet company safety, productivity, and quality standards.
  • Conduct quality inspections to verify products received, picked, and shipped are accurate.
  • Load and unload products in trucks for delivery to customers or other Sales Centers.
  • Receive, inspect, and stock merchandise.
  • Complete the daily forklift maintenance checklist.
  • Assist management with inventory counts and maintain daily warehouse upkeep.
  • Maintain a clean and safe work environment.
  • Perform other duties as assigned.
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