Distribution Agent

ExpeditorsEllenwood, GA
Onsite

About The Position

We are seeking an experienced Distribution Warehouse Agent. This position involves working in the warehouse overseeing distribution, receiving, shipping, and inventory operations for key accounts. The role requires a lot of walking and moving around within a large warehouse environment. The Distribution Agent will ensure smooth and timely freight process flow, accurate data entry, client and vendor billing, and proper handling of freight. This role also involves interacting with customers to arrange shipments, maintaining good relationships with suppliers, and ensuring compliance with company policies and customer procedures. The agent will also handle communications, meet Key Performance Indicator (KPI) standards, and conduct regular calls with customers to review daily tasks. This is a dynamic role that blends customer service, operations oversight, and team collaboration.

Requirements

  • Experience working in a warehouse / 3PL setting.
  • Minimum 3 years of experience in Distribution/Logistics.
  • Strong work ethic, positive attitude, and a history of excellent attendance.
  • Flexible schedule availability, including early arrivals or late departures as needed.
  • Ownership mindset with demonstrated leadership qualities.
  • Team-oriented with effective communication skills across all levels.
  • Proficient in Power BI, Excel, and Word.
  • Ability to type 45wpm.
  • Excellent written, verbal, and reading comprehension skills.
  • Ability to manage client billing and understand basic accounting functions.
  • Exceptional organizational and time management skills.
  • Professional demeanor and strong interpersonal skills, including active listening and clear communication.

Nice To Haves

  • Previous lead/supervisor roles a plus.
  • College degree is a plus.
  • Forklift Certification is a PLUS.

Responsibilities

  • Oversee distribution, receiving, shipping, and inventory operations for key accounts.
  • Ensure smooth and timely freight process flow (inbound/outbound).
  • Ensure accurate and timely data entry into the operational system.
  • Ensure accurate and timely client and vendor billing.
  • Ensure accurate picking, packing, loading, and unloading of freight.
  • Interact with customers in arranging their shipments to meet customer service standards.
  • Contribute and maintain good relationships with suppliers.
  • Meet compliance at all times.
  • Handle network communications, timely responses to emails and requests.
  • Meet KPI standards in accordance with Company policy.
  • Understand customers procedures and maintain updated internal DLSOPs.
  • Maintain accurate inventory counts.
  • Handle weekly or daily calls with customers to review warehouse daily tasks for orders/receipts.

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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