DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64049910

State of Florida • PALATKA, FL

9d • $42,000 - $47,917 • Onsite

About The Position

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Putnam County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.
This position is responsible for technical work installing, implementing, maintaining, and supporting multiple distributed computer systems for use by end-users including the hardware, software, and communications components of distributed systems. Install’s and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades. Edits and modifies configuration files for the distributed computer system OS, applications for communicating with other computers, printers, and other peripheral equipment. Monitors the use of software and hardware through the network and provides for on-going identification and resolution of user needs.
Conducts on-site system reviews to evaluate user compliance to systems standards and procedures.
Operates equipment in conjunction with the CPA to test new programs. Conducts on-going support to identify methods/techniques for improving the use of existing hardware, software, and to improve written documentation. Assists the CPA ln the development and coordination of a distributed infrastructure plan (both short and long term) for the LAN.
Act as backup for inventory manager. Assist with annual inventory using Radio Frequency identification Device (RFID) software and hardware. Ability to follow detailed instructions. High level of attention to details. Prepare and update required documentation. Receive and disposition property in accordance with established procedures. Record keeping. Print, encode, and apply RFID inventory tags. Conduct annual inventory. Provide custom inventory reports.
Serves as Representative for Audio/visual equipment.
Responsible for supporting and troubleshooting conferencing systems and components, scheduling sessions, establishing connections, and sharing computer content.
Serves as liaison with vendors in solving routine problems with the communication components. Coordinates the repair or installation of telecommunication components.
Image/reimage computers, cell phones and laptops with new images provided by Tallahassee OIT (Office of information Technology)
Responsible for monitoring, ordering and stocking of Hardware supplies as needed.
Performs other duties as required.

Requirements

• Understanding of hardware, operating systems, applications, and communication components used to design and configure distributed computer environments.
• Knowledge of installing and implementing distributed systems hardware, software, and communications components, including upgrades and enhancements.
• Familiarity with editing and modifying OS, application, and communication configuration files.
• Understanding of LAN environments, connectivity, cabling, and communication protocols.
• Knowledge of networking audits, system integrity, and security standards.
• Knowledge of data collection and analysis principles and procedures.
• Ability to analyze and resolve hardware, software, and communications problems using diagnostic tools.
• Ability to collect, evaluate, analyze and interpret scientific or technical data.
• Skilled in providing assistance to staff and users for system malfunctions and program issues.
• Ability to prepare technical reports.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to environmental programs.
• Ability to understand and follow legislative policy direction as established in Florida statutes.
• Ability to provide clear communication across technical and non-technical audiences.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize Microsoft Office.
• 2 years IT Desktop and Help Desk Support Experience.
• Windows OS Support Experience.
• Microsoft Office knowledge and experience.
• Ability to follow detailed instructions.
• High level of attention to details.
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• VOIP telephone support experience
• IT infrastructure knowledge and experience
• DOH Experience

Responsibilities

• Install, implement, maintain, and support multiple distributed computer systems including hardware, software, and communications components.
• Install and implement distributed computer systems hardware, software, and communications components, including enhancements and upgrades.
• Edit and modify configuration files for the distributed computer system OS and applications for communication with other computers, printers, and peripheral equipment.
• Monitor software and hardware usage through the network and identify and resolve user needs.
• Conduct on-site system reviews to evaluate user compliance with systems standards and procedures.
• Operate equipment to test new programs.
• Provide ongoing support to identify methods and techniques for improving the use of existing hardware and software, and to improve written documentation.
• Assist in the development and coordination of a distributed infrastructure plan (short and long term) for the LAN.
• Act as backup for inventory manager and assist with annual inventory using RFID software and hardware.
• Prepare and update required documentation.
• Receive and disposition property in accordance with established procedures.
• Print, encode, and apply RFID inventory tags.
• Conduct annual inventory.
• Provide custom inventory reports.
• Serve as Representative for Audio/visual equipment.
• Support and troubleshoot conferencing systems and components, schedule sessions, establish connections, and share computer content.
• Serve as liaison with vendors in solving routine problems with communication components.
• Coordinate the repair or installation of telecommunication components.
• Image/reimage computers, cell phones and laptops with new images provided by Tallahassee OIT.
• Monitor, order, and stock hardware supplies as needed.
• Perform other duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed