Distance Learning Administrator

Edgecombe Community College•Tarboro Campus, NC

About The Position

The Distance Learning Administrator provides comprehensive support for the College’s online learning environment by administering the Learning Management System (LMS) and related instructional technologies. This position supports faculty, staff, and students in the delivery of high-quality distance education through technical assistance, training, and the development of effective online learning practices. The Distance Learning Administrator ensures compliance with accessibility, accreditation, and NCCCS requirements; supports planning and improvement efforts for online education; and collaborates with academic and administrative units to enhance the College’s digital learning infrastructure.

Requirements

A.A.S. degree in Information Technology/Systems or related field
At least 3 years of practical experience in distance learning administration using Moodle, Canvas, or comparable LMS.
Strong communication skills
Ability to work well with others.

Responsibilities

Administer, configure, maintain, and support the College’s Learning Management System (LMS), including updates, integrations, course creation, user management, backups/restores, and system documentation.
Ensure reliable day-to-day operation of the LMS and adherence to related policies, procedures, and processes.
Coordinate major LMS upgrades, system improvements, or platform transitions as required by the College or NCCCS.
Develop and maintain LMS documentation, user guides, and standard operating procedures.
Administer and support instructional technologies used in online and hybrid learning, including Respondus, video platforms, web conferencing tools, and interactive classroom technologies.
Provide technical and functional support to faculty on course delivery, LMS tools, accessibility requirements, and instructional technologies.
Plan and deliver faculty training, workshops, webinars, and online professional development resources.
Collaborate with deans, department chairs, and faculty to support course quality and continuous improvement in distance education.
Establish and maintain a systematic review process for LMS shells to verify consistency across disciplines and facilitate the ongoing improvement of the digital learning experience.
Provide technical assistance and LMS login support to students through multiple communication channels.
Provide student LMS support through the Helpdesk, including troubleshooting, ticket documentation, and escalation of LMS-related issues.
Ensure compliance with College policies, NCCCS requirements, accreditation standards, and accessibility regulations; maintain required records and reports.
Participate in institutional planning for distance learning and instructional technology; chair the Distance Learning Committee and serve on assigned committees.
Maintain current knowledge of distance learning, accessibility standards, and instructional technology; engage in professional development and maintain relevant memberships.