Dist System Operator I

ComEd • Joliet, IL

179d

About The Position

This is an entry-level position in the Distribution System Operator job family. The role supports the safe, reliable, and efficient operation of the electric distribution system, with consideration for employees, customers, the public, and shareholders. It follows established practices and procedures for customer restoration and performs system restoration during storms and emergencies. The role receives, records, routes, and dispatches customer calls, information, orders, and emergency calls; serves as tagging authority; and directs safety tagging and limited line-clearance activities. It leads and directs associates restoring customers and safely clearing and restoring equipment, operates equipment on the primary electric distribution system, and responds to distribution-level service interruptions, power-quality issues, and safety concerns. The position also applies Exelon Management Model business controls and expectations for effective business conduct.

The position requires extended hours, rotating shifts, weekends, holidays, and overtime on regularly scheduled days off to provide coverage during storms and other energy delivery emergencies. It exercises functional control over operating, construction, testing, customer, and contractor groups performing limited electrical switching, repair, testing, and related work on lines, transformers, and other equipment under the jurisdiction of the Distribution Shift Manager. Independent judgment is essential for real-time decisions affecting the integrity, reliability, and security of the distribution system. Operating errors may result in substantial company costs, equipment damage, customer impacts, or harm to the company’s public image.

Requirements

• Two-year associate degree with a concentration in engineering or a technology-related field, or a high school degree with 3–6 years of relevant experience, or one year of internal Exelon experience performing DSD1-related work.
• Ability and willingness to progress to higher Distribution System Operator job classifications.
• Excellent written and oral communication skills.
• Ability to sit and stand for extended periods.
• Ability to differentiate and recognize specific colors on computer schematics that convey important system-configuration information.
• Demonstrated analytical skills and judgment.
• Ability to respond to emergencies and manage stressful situations while shifting between multiple tasks.
• Ability to work shift work.
• Must receive a “Recommended” result on the System Operator / Power Dispatch (SOPD) test to be eligible for consideration.
• Ability to work extended hours, rotating shifts, weekends, holidays, and overtime on regularly scheduled days off as needed for operational coverage.

Nice To Haves

• Bachelor’s degree in engineering, technology, math, or business, with a heavy technology curriculum.

Responsibilities

• Dispatch and, when necessary, acquire additional qualified resources to address electric emergencies.
• Dispatch planned and emergent electric work under the direction of the shift manager and enter adequate outage-characteristic comments in the OMS system.
• Acquire additional electric crews to support emergent distribution-system repairs.
• Keep supervisors informed of abnormal system conditions, major customer outages, and equipment-related problems.
• Maintain operating logs, interruption reports, and associated records documenting system status and the sequence of events.
• Plan, schedule, and load work for qualified workers into their mobile data terminals.
• Draft work requests and work orders for electric distribution system equipment requiring repair.
• Receive, record, route, and dispatch customer calls, information, orders, and emergency calls.
• Serve as tagging authority by leading and directing application of safety tagging procedures.
• Execute limited line-clearance orders by confirming and directing tag placement.
• Lead, direct, and supervise associates restoring customers and safely clearing and restoring equipment.
• Recognize and reinforce strong performers and take appropriate administrative actions to address weak performers.
• Control and operate equipment on the primary electric distribution system.
• Respond to distribution equipment service interruptions, including power-quality issues, safety concerns, and all distribution-level outage categories.
• Perform system restoration during storms and emergency events.
• Maintain and apply working knowledge of the Exelon Management Model for business controls and meet management expectations for effective business conduct.

Benefits

• Annual salary range of $75,200–$103,400, varying based on skills, qualifications, experience, and other factors.
• Annual bonus of 10% for eligible positions.
• 401(k) match and annual company contribution.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver or parental leave.
• Employee Assistance Program and resources for mental and emotional support.
• Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree