Disputes Case Manager Associate

EY•New York, DC

1d•Hybrid

About The Position

Our General Counsel’s Office (GCO) supports EY’s business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY’s service lines and business enablement functions. As a Disputes Case Manager, you will be a key legal operations professional within GCO, responsible for the day-to-day operational management of litigation, employment, regulatory, and investigative matters. Working closely with GCO attorneys, auditors, and outside counsel, you will help ensure matters are consistently documented, deadlines are tracked, records are complete, and information is readily available to support legal strategy, reporting, and risk management. This role exercises sound judgment to reduce administrative burden on attorneys while improving consistency, transparency, and rigor across the Firm’s disputes portfolio.

Requirements

Advanced paralegal and legal operations skills.
Strong understanding of the U.S. legal system.
Exceptional organizational and communication skills.
Bachelor’s degree or equivalent experience.
Minimum of 4 years relevant experience.
Proficiency with Microsoft Office and Firm legal systems.

Nice To Haves

Paralegal certification.

Responsibilities

Serve as the primary operational owner for assigned litigation, employment, regulatory, and investigation matters.
Maintain complete, accurate, and up-to-date records in Firm matter management systems (e.g., ONIT).
Ensure all key decision points, milestones, and strategic developments are clearly documented.
Draft, issue, and manage Firm-wide legal hold and document preservation communications.
Coordinate document collection efforts with stakeholders and external vendors.
Manage complex document productions and maintain detailed audit trails.
Ensure communications are properly stored in Firm systems (e.g., iManage).
Track and centralize key matter dates.
Provide regular matter updates to support internal reporting.
Review documents for accuracy, completeness, relevance, confidentiality, and privilege.
Identify and escalate risks or gaps requiring attorney attention.
Reduce administrative burden on attorneys through proactive support.
Gather factual background information and assist with drafting and preparation.