Display Engineer

TEKsystems•Spring, TX

10d•$33 - $36•Onsite

About The Position

The Display Engineer is a hands-on technical role focused on reproducing, isolating, validating, and resolving display and docking issues in enterprise endpoint environments. The work spans monitors, notebooks, workstations, docks, cables, graphics drivers, firmware, operating systems, and integrated peripherals. The engineer builds representative test setups, compares known-good and failing conditions, changes variables systematically, and documents findings that engineering teams can act on. The role is suited to candidates with backgrounds in enterprise endpoint troubleshooting, display or AV integration, docking support, hardware validation, or technical escalation. Deep knowledge of every display standard is not required; the role emphasizes independent investigation, rapid learning, symptom reproduction, cause isolation, and verification rather than relying on part swaps or routine update/reboot steps. Detailed knowledge of EDID, link training, MST/DSC, Thunderbolt internals, diagnostic tools, lab methods, and advanced display validation practices can be learned after hire. This is a contract position based fully onsite in Spring, Texas. The pay range is $33.00–$36.00 per hour. The anticipated application deadline is October 30, 2026. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave such as PTO, vacation, or sick leave. Eligibility and terms may depend on job classification, length of employment, and plan or program provisions.

Requirements

Demonstrated ability to investigate unfamiliar technical problems independently, learn quickly, reproduce symptoms, isolate causes, and verify results.
Experience or skills in endpoint troubleshooting and A/B testing.
Knowledge or experience with DisplayPort, HDMI, and input switching.
Ability to systematically test configurations and document evidence and findings.

Nice To Haves

Experience with USB-C docks, multiple monitors, graphics drivers, firmware, BIOS, sleep/wake issues, or complex customer configurations.
Background in enterprise endpoint troubleshooting, display or AV integration, docking support, hardware validation, or technical escalation.
Detailed EDID, link-training, MST/DSC, Thunderbolt internals, display diagnostic tools, lab methods, or advanced display validation practices; these are trainable after hire.

Responsibilities

Lead end-to-end troubleshooting of complex display issues, including intermittent black screens, signal loss, delayed detection, wake/resume failures, resolution or scaling problems, refresh-rate limitations, multi-monitor instability, input switching, and dock-to-display behavior.
Build representative test configurations that reflect reported endpoints, monitors, docks, cable and adapter paths, operating systems, firmware, graphics drivers, display settings, and connected peripherals.
Use controlled A/B testing, known-good versus known-bad comparisons, and structured test matrices; change one variable at a time and distinguish hypotheses, correlations, and confirmed root causes.
Investigate complete display paths, including DisplayPort, HDMI, USB-C video, Thunderbolt/USB4, cables, docks, bandwidth constraints, and display detection.
Validate single- and multi-monitor configurations, daisy chains, docking paths, high-resolution or high-refresh configurations, scaling behavior, GPU-to-display workloads, and demanding bandwidth or topology combinations.
Independently validate display, USB, webcam, microphone, speaker/audio, Ethernet, hub enumeration, and power-delivery paths on monitors with integrated hub or conferencing functions.
Perform regression validation across monitor or dock firmware, graphics-driver, BIOS, and operating-system changes; determine whether changes introduce, resolve, or expose interoperability issues and confirm results with repeatable testing.
Develop repeatable test cases for cold boot, restart, sleep/wake, reconnect, input changes, firmware updates, topology changes, and repeated cycles; record reproduction rates and expected-versus-actual behavior.
Collect engineering-quality evidence, including hardware topology, firmware and driver versions, OS build, reproduction steps and rate, logs, screenshots or video, timing data, and known-good/known-bad combinations.
Escalate well-isolated issues to product and R&D engineering with a clear technical question, supporting evidence, and working hypothesis; collaborate with firmware, graphics, docking, platform, and display teams to verify fixes or workarounds.
Validate proposed fixes, firmware and driver releases, configuration changes, and new display combinations before broader deployment; identify residual risk and provide pass/fail findings and rollout considerations.
Communicate technical findings to technical and non-technical stakeholders, clearly identifying confirmed facts, ruled-out causes, open questions, and recommended next steps.
Document reusable test procedures, troubleshooting patterns, and evidence templates, and identify opportunities for automation to improve the speed and consistency of recurring investigations.