Dispenser Activation Governance Analyst

Kimberly-Clark•Atlanta, GA

10d•Hybrid

About The Position

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. About You In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Reporting directly to the Associate Director of the Dispenser and Activation Category Team, the Dispenser Activation Governance Analyst will lead the invoice controls, validation, and compliance framework for dispenser installation services. The position partners closely with the Kimberly-Clark Professional (KCP_ Dispenser Category and Activation Teams, Sales, Legal, Distribution, Finance, Audit, and third-party installation partners to ensure installation activity is governed by clear standards and executed in alignment with approved Terms & Conditions, pricing guidelines, and business controls. The individual in this role will be responsible for establishing and managing an operating governance model that drives invoice consistency, installer compliance, escalation resolution, dispute recovery, and enterprise adoption of installation policies. This role serves as the central point of coordination for governance cadence, stakeholder and leadership communications, issue escalation, control execution, and continuous improvement across dispenser installation billing and controls.

Requirements

Bachelor’s degree in Finance, Accounting, Business, Supply Chain, Operations, or a related field; equivalent relevant experience may be considered.
7+ years of experience in chargeback, pricing or audit, preferably in a B2B environment.
Ability to have difficult conversations with internal and external customers.
Strong analytical skills and attention to detail, with the ability to identify anomalies, control gaps, invoice risks, and recovery opportunities.
Strong communication and stakeholder management skills, including the ability to reinforce standards with internal partners and external vendors while maintaining productive business relationships.
Experience building or improving work standards, checklists, training content, governance routines, and operational controls.
Comfort using data tools such as Excel, SAP, Vistex, BI/Power BI, or similar systems

Responsibilities

Responsible for developing and enabling go-to-market policies that are governed and followed by the KCP sales organization, KCP distributors, and third-party installation companies, supporting an annual budget of more than $9MM.
Provide leadership with advice and counsel through timely, meaningful analysis of installation invoice activity, control findings, and related discretionary projects.
Lead the dispenser installation invoice governance structure, including change management, operational, and escalation cadences with internal stakeholders and external partners.
Oversee day-to-day validation of dispenser installation invoice backup to confirm completeness, reasonableness, and alignment to required documentation.
Lead the invoice dispute, claw-back, and short-pay process from identification through resolution, ensuring documentation supports recovery actions and customer facing communications.
Negotiate and resolve invoice disputes with third-party installers and distribution partners while maintaining strong business relationships and reinforcing compliance expectations.
Lead the development of internal and external communications and training that drive enterprise-wide understanding of dispenser installation governance, invoice requirements, and compliance standards.
Analyze installation spending, dispute trends, and escalation cost alignment to inform leadership decisions, strengthen governance, improve documentation quality, and reduce invoice variation.
Key liaison with audit teams during annual reviews or targeted audits.