Dispensary Sales Associate

STIIIZY•Pomona, CA
•Onsite

About The Position

Reporting to the Management team, Sales Associates, also known as budtenders, serve as professional, enthusiastic, and knowledgeable brand ambassadors. They represent the brand in the store and help the Company succeed in the recreational cannabis market by providing exceptional service, sharing cannabis knowledge, and building positive customer relationships and loyalty. The role starts part-time at $19.50 per hour plus tips. The position requires compliance with company policies, training and operational standards, and applicable cannabis retailer laws and regulations. Applicants must be authorized to work in the U.S. STIIIZY is unable to sponsor employment visas. Applicants must reside in the state where the role is based.

Requirements

  • Must be at least 21 years of age.
  • High school diploma.
  • Must be able to work two weekend days (Friday through Sunday); management may assign days based on workforce needs.
  • Must reside in the state where the role is based.
  • Must be authorized to work in the U.S.; employment visa sponsorship is unavailable.
  • Ability to stand for the duration of a scheduled shift: at least four hours per shift for part-time roles and up to eight hours per shift for full-time roles.
  • Ability to bend, kneel, squat, and twist.
  • Manual dexterity sufficient to handle and count currency and operate a POS system.

Nice To Haves

  • Open availability is preferred. It is defined as the ability to work all required hours without restrictions, including days, evenings, weekends, overnight shifts, and holidays.

Responsibilities

  • Work as a team player and contribute to a positive working environment.
  • Provide exceptional customer service and contribute to the Company’s one-stop-shop cannabis experience and customer loyalty goals.
  • Promote positive and healthy interactions aligned with the Company’s core values.
  • Advise customers on cannabis products suited to their needs, preferences, budgets, and reactions to different strains.
  • Demonstrate cannabis knowledge and curate customer experiences that exceed expectations.
  • Build authentic customer relationships and deliver exceptional service.
  • Work toward customer visit goals, increase returning customers, and achieve sales goals and business metrics.
  • Pick and pack orders.
  • Handle cash transactions accurately and operate the point-of-sale system while maintaining a precise register.
  • Identify opportunities to contribute to and improve business results.
  • Follow company training, operational standards and procedures, communications, rollouts, directives, policies, and programs.
  • Comply with legislative requirements for cannabis retailers, including federal, state, and DCC laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Retirement plan (IAP) with employer contributions.
  • Medical insurance for part-time and full-time employees.
  • Paid training on cannabis history, compliance, product knowledge, and sales.
  • Sample incentives when available.
  • Annual employee appreciation discounts on STIIIZY merchandise.
  • Paid holidays.
  • Employee discounts on already competitive prices.
  • Company-sponsored events and team-building activities.
  • Partnership with the United Food and Commercial Workers International Union (UFCW), which works with cannabis workers and others to help workers secure better wages, protection, and benefits.
  • Full-time status based on seniority.
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