Dispensary Associate - MPX

iAnthus Capital • Gloucester, NJ

1d • Onsite

About The Position

iAnthus Capital Management is a multi-state operator in the cannabis industry, encompassing cultivation, processing, and retailing. The company's mission is to create valuable cannabis brands and a national network of operations. They offer opportunities for career development, a flexible work environment, excellent benefits, and a wellness program. The Dispensary Associate position is part-time, located at the MPX dispensary in Gloucester, NJ. This role reports directly to the Dispensary Manager, Retail Operations, and is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team, and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains iAnthus policies and procedures and ensures compliance with all state and local laws and regulations. The ideal candidate has a strong desire to learn and contribute to a team, is passionate about fostering an inclusive, positive, and compliant workforce, can effectively manage time, and focuses on ensuring data integrity and accuracy for projects in a fast-paced environment.

Requirements

• Positive attitude
• Exceptional attention to detail and organized
• Strong interpersonal and teamwork skillset
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and work in a fast-paced environment
• Must be at least 21 years old
• Have a valid driver’s license and reliable transportation
• Must be able to work a flexible schedule (nights and/or weekends)
• Basic math skills
• Ability to work in a team environment
• Strong organizational and decision-making skills
• Must be computer literate
• High school graduate
• Being analytical
• Being detail oriented
• Being proactive

Nice To Haves

• Experience in retail, hospitality or patient services
• POS experience is desirable
• Experience in a fast paced, high transaction environment

Responsibilities

• Assisting in all daily operations of a Dispensary
• Being part of a patient-centric team and achieving iAnthus company initiatives
• Maintaining the policies and procedures of iAnthus and ensuring compliance with all state and local laws and regulations
• Engage and educate patients in a positive manner
• Ensure patient intake forms are accurate and complete
• Assist in qualifying patients for our Verified Financial Hardship (VFH) program
• Maintain compliance with all local and state regulations
• Perform general office work, such as filing records, operating copy machines, and using email
• Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
• Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
• Consistently deliver excellent, and compassionate patient services
• Participate in monthly product inventory review
• Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience
• Proficient on HIPAA and confidentiality requirements
• Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
• Current on product knowledge and proper dosage
• Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations
• Reviewing and updating patient educational materials
• Participating in quarterly team meetings
• Reviewing sales daily and best practices to achieve goals, with team members
• Trained on patient services, including patient intake, product knowledge and proper dosage
• Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals
• Delivering excellent, and compassionate patient services
• Being an iAnthus brand ambassador and representing the brand appropriately
• Building relationships with community leaders and trust from our neighbors
• Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
• Ensuring adherence to iAnthus’s cultural principles
• Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
• Participates and embraces a highly motivated team environment
• Implementing brand sales marketing strategies

Benefits

• Wellness Program
• Employee Assistance Program
• 401K
• Ability to work in a growing company where your talents and skills can have a positive impact
• Opportunities for career development
• Flexible work environment
• Ability to interact with and learn from leaders in the cannabis industry

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees