Dispensary Assistant - AZ - Dental Institute

Midwestern University•Glendale, AZ

4d•Onsite

About The Position

The Dispensary Assistant provides support in the dispensary and receiving area. The Dispensary Assistant is responsible for the dispensing, collecting, processing and general care of dental instruments, equipment and all supplies utilized in the Dental Clinic. The position reports to the Supervisor of Dispensary for the Dental Clinic and must be able to adapt to work schedule changes based on the hours of the clinic.

Requirements

Ability to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance.
Ability to develop positive rapport effectively.
Ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere.
Ability to set priorities while under pressure.
Ability and willingness to cross train in other areas of the Dental Clinic is required.
Ability to interact professionally with vendors is also required.
Ability to become familiar with the axiUm dispensary and inventory tracking system.
High degree of knowledge of dental products, troubleshooting equipment, multitasking, paying attention to detail and organizational skills.
High school diploma or GED is required.
A minimum of 1-2 years work experience in an inventory or dental office setting is required.
The ability to troubleshoot equipment along with the familiarity of OSHA guidelines.
Experience working in a team and customer service-oriented environment and excellent written and verbal communication skills are essential.
The individual should be a person committed to ensuring that a work-friendly environment exists with faculty and students.
Working knowledge of MS Office (Word, Excel, and Outlook) and general Dental Software preferred.
Ability to become familiar with axiUm Dental Software Management System.

Nice To Haves

Preference will be given to candidates with experience from a dental background.
Knowledge of dental equipment, general dental related procedures and proper infection control protocols preferred.

Responsibilities

Assist in the dispensing of all disposable and fixed assets such as instruments, equipment and dental products to the Practice Assistants, students and clinical faculty members as needed with a professional demeanor.
Fill minimal internal orders for the Dental Institute throughout the University utilizing the axiUm Inventory software.
Process external orders which include obtaining and submitting invoices, entering UPC and product codes, updating pricing, dispensing back orders, track expiration dates, and returning of defective goods.
Participate in quality assurance within the department and report discrepancies to the Supervisor of Dispensary for resolution.
Perform inventory counts and report stock balance discrepancies to the Supervisor of Dispensary for resolution.
Ensure all equipment is returned to dispensary in clean and excellent working condition.
Maintain the organization, cleanliness and general appearance of the dispensary space and related storage facilities.
Work with the Supervisor of Dispensary to conduct required annual calibrations on assigned dental equipment.
Must be able to multitask and fluctuate between floors for coverage.
Assist with shelf organization for dispensary.
Assist in the training of new employees.
Participate in Dental Clinic meetings.
Consistently provide exceptional service to internal customers.
Assist with other duties within the clinic as assigned.

Benefits

medical, dental, and vision insurance plans
life insurance
short/long term disability
pet insurance
flexible spending accounts including healthcare reimbursement and child/dependent care account
competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days
403(b) retirement plan
tuition reimbursement
child care subsidy reimbursement program
identity theft protection
employee assistance program
wellness facility on-site with a fully equipped fitness facility