(USA) Dispatcher

Morrison Express•Elk Grove Township, IL

5d•$22 - $26•Onsite

About The Position

The Dispatcher will be responsible for daily Apple shipment tracking, running TRCK reports, monitoring uplift, and scheduling appointments with Apple receivers. This role involves opening, closing, and monitoring the Apple SEMS system, as well as problem resolution related to appointments and deliveries. The Dispatcher will monitor clearance progress and modify dispatches based on freight availability for outbound shipments. A key responsibility is maintaining a close relationship with carriers and ensuring timely input of security information into the TMS system, along with systematic and timely updates on completed milestones in Apple TRCK. The role also includes cost maintenance for dispatches in TMS, checking import freight uplift status by working with large Excel datasets, reaching out to receivers for appointments, following up with the Air Import Team on clearance, preparing documentation packets, confirming freight availability at the warehouse, and procuring reliable transportation from truckers. The Dispatcher will prepare finalized shipping BOL/Dispatch, monitor shipments and deliveries, update milestones, open trouble tickets for appointment scheduling issues, maintain costs, resolve accrual issues, and work closely with the account manager to provide timely and accurate information. Other duties as assigned by management.

Requirements

High school diploma.
Minimum of 2 years of industry experience (dispatch, import, analytics, etc.).
Advanced MS Excel skills (work with large data set – filtering, information extraction, knowledge of pivot tables a plus).
Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.
Ability to multitask in a fast-paced environment.
Strong communication skills both verbal and written.
Team-player – must be willing to collaborate and assist the team whenever possible.
Must have a can-do attitude with the ability to think outside the box when needed.
Must be able to work Sundays through Thursdays from 7:00am to 3:30 pm

Nice To Haves

knowledge of pivot tables a plus

Responsibilities

Daily Apple shipment tracking.
Running TRCK report, close monitoring of uplift and appointment scheduling with Apple receivers.
Opening, closing and monitoring of Apples SEMS system.
Problem resolution with appointments, delivery.
Monitoring of clearance progress and dispatch modification based on freight availability for outbound.
Close relationship with key carriers and responsibility for timely security information input into TMS system.
Systematic and timely updates on completed milestones in Apple TRCK.
Cost maintenance for Dispatches in TMS.
Check import freight uplift status by running and working large data set in excel.
Reach out to receivers for appointments.
Follow up with Air Import Team on clearance and prepare documentation packets.
Confirm freight availability at warehouse.
Reach out to truckers to procure reliable transportation.
Prepare finalized shipping BOL / Dispatch.
Monitor shipment (driver on time arrival) and delivery (POD).
Update milestones (appointment request, appointment confirmed, actual appointment date, estimated delivery date) in timely manner.
Open trouble tickets for issues with appointment scheduling.
Maintain cost and resolve accrual issues.
Work closely with account manager to provide timely and accurate information.
Other duties as assigned my management.