Dispatcher

The Ohio State University

7d • Onsite

About The Position

Responsible for coordinating and communicating cleaning requests for The James by dispatching custodial workers to various cleaning requests, which may include, but not limited to: Patient discharge room cleaning, spill clean-up, and public area cleaning. The Ohio State Medical Center is committed to enhancing the quality of care provided to patients, visitors and staff. This position encompasses communication and coordination. Medical Center standards require all discharges to be cleaned within 60 minutes from the time of notification by Bed Placement. The Environmental Services Dispatcher is responsible for assessing customer needs, coordinating custodial workers to meet customer requests, and delivering Service Excellence. This position is also responsible for preparing and maintaining periodic reports and records related to: Patient discharge room cleaning, special cleaning requests, etc. The Environmental Services Dispatcher promotes teamwork through mutual respect for associates, developing positive interpersonal relationships and lending assistance as needed.

Requirements

• May require 1 course in typing (or 1 mo. exp.).
• May require 1 course in public relations (or 1 mo. exp.).
• Equivalent experience.

Responsibilities

• Coordinating and communicating cleaning requests for The James by dispatching custodial workers to various cleaning requests.
• Assessing customer needs.
• Coordinating custodial workers to meet customer requests.
• Delivering Service Excellence.
• Preparing and maintaining periodic reports and records related to patient discharge room cleaning and special cleaning requests.
• Promoting teamwork through mutual respect for associates, developing positive interpersonal relationships and lending assistance as needed.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed