Dispatch - Dispatcher - Dalhart
Western Dairy Transport LLC•Dalhart, TX
•Hybrid
About The Position
The Dispatcher schedules drivers, assigns routes and resources such as vehicles and equipment, to efficiently manage traffic in operations. This position is responsible for internal and external customer communications, TMW entry and audit functions.
Requirements
- High School Diploma or equivalent
- Valid Driver’s license in state of residency with acceptable driving record
- Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program
- Proficient in basic computer skills, Microsoft Office suite and Google Workspace
- Communicate effectively and professionally with all levels of internal and external staff
- Manage multiple tasks independently to meet deadlines
- Ability to adapt to changing schedules and priorities
- Ability to work any schedule including nights, weekends, and holidays
- Strong attention to detail and problem-solving skills
Nice To Haves
- Knowledge of DOT, FMCSA regulations or the transportation industry
- Entry level knowledge of TMW software
Responsibilities
- Schedules drivers for pick-up and delivery; selects most efficient routes for each driver
- Anticipates weather complications along routes and at the drivers destinations; communicates delays and route changes as necessary.
- Monitors drivers working hours to ensure compliance with federal and state laws and regulations
- Maintains phone contact with drivers and customers
- Answer the phone in a professional manner
- Communicates to drivers load estimated time of completion
- Correctly, accurately and timely enters load information into transportation management software (TMW) and sends trips to drivers over Peoplenet when applicable
- Ensures customer destination assignments are met, communicates variance
- Create and correctly communicate daily reports at shift change and to management
- Audits prior day loads, compares to load assignments, and communicates deviations, internally and externally
- Ensures drivers are following load assignments to local destinations
- Repairs error listing in TMW for billing and payroll and communicates corrections to respective departments
- Reports producer and customer inquiries promptly to management
- Other related duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
