Dispatcher | Public Safety

Christiana Care Health Services • Newark, DE

9h • Onsite

About The Position

ChristianaCare is a nonprofit health system with a mission of service. They are seeking a Full Time Dispatcher to support the successful routing of calls requiring public safety, fire protection, occupational safety, etc. The successful candidate will be responsible for dispatching proper personnel to respond to requests for assistance in a clear and timely manner and will work as needed. Dispatchers are responsible for working in our Christiana Hospital on 10-12 hour shifts for day or night.

Requirements

• High school Diploma or equivalent.
• Two years prior dispatching or Public Safety job related experience required.
• Must be able to get approved for DELJIS (DE Criminal Justice Information System) access through the State of Delaware and maintain certification and follow their guidelines.
• Must complete Basic Telecommunicator course within 6 months of hire.
• Must complete ICS 100, 200 & 700 within 6 months of hire.
• Within (1) year of hire take Active Shooter class.
• Able to work assigned day/evening/midnight/Holiday shifts designated by schedule
• Able to be On Call as schedule dictates

Nice To Haves

• An equivalent combination of education and experience may be substituted.

Responsibilities

• Answer all incoming calls and prioritizing those calls by their importance.
• Document all information pertaining to the call in CAD and dispatch the appropriate personnel to the incident.
• Provides information to the Officer for report writing purposes.
• Monitor assigned radio channels for transmissions.
• Respond in the appropriate manner, utilizing Delaware 10 code adopted by ChristianaCare and Phonetic Alphabet.
• Ability to multi-task utilizing multiple systems and be in control of assigned position at all times.
• Monitors all fire, burglar, infant alarms, etc. and card access systems for CC.
• Responsible for maintaining current log on for DELJIS and CJIS.
• Programs are used to assist Officers with pertinent information concerning persons or vehicles regarding their incident.

Benefits

• Full Medical, Dental, Vision and other insurance benefits
• 403 (b) with an employer match
• Generous Paid Time Off
• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees