Public Safety Dispatcher

Ferris State University•Big Rapids, MI

4d•$20 - $25•Onsite

About The Position

Under the direction of the Director of Public Safety, this position is responsible for the Public Safety communication system, monitors campus-wide security cameras, maintains after-hours access control, and performs a variety of police records support functions, some of which require special certification. These positions will have a 4-day work week and a 10-hour workday, with a shift differential of $.30 per hour, as defined in the CTA/MEA contract. The work hours for these positions are from 3:00 pm – 2:00 am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows: Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday. Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday.

Requirements

Office experience.
LEIN certified or achieve such certification within 60 days of hire.

Nice To Haves

Associate’s degree
One year of police dispatcher experience.
Formal training in law enforcement and/or dispatching related discipline.

Responsibilities

Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service, such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch.
Coordinate police response and services to University students, faculty, and staff as needed.
Monitor and coordinate response to intrusion, hold-up, and fire alarm systems.
Type, keyboard, input, record, and file records according to established procedures.
Responsible for monitoring the campus-wide security camera system.
Maintain after-hours access control for University buildings.
Upon authorization to do so, will initiate and notify constituents via the emergency mass communication system in various emergencies.
Review forms and other documents to assure proper completion.
Retrieve and input data utilizing a computer and printer.
Certified LEIN operator.
Process abandoned vehicle reports.
Process traffic citations.
Assist General Counsel with FOIA requests.
Conduct background checks for other agencies.
Process requests for police reports.
Maintain confidentiality as required by law and department procedures.
Prepare/coordinate department/University mail/document deliveries.
Responsible for tracking and appropriately dispatching the Public Safety Officers.
Response/coordination of DPS communication in emergencies/mass casualties/disasters.
Maintains the department’s records system, as directed.
Report directly to the Director of Public Safety.
Carries out responsibilities in accordance with university policies and applicable laws.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.
Register hunting firearms.