Dispatcher

Orange County Fair and Events Center • Costa Mesa, CA

1d • $20 • Onsite

About The Position

Coordinates radio and telephone communications to Security/Emergency/Guest Relations functions throughout the property during the annual OC Fair event. This is a seasonal temporary position not to exceed 122 days. TO APPLY PLEASE VISIT: www.ocfair.com/jobs

Requirements

• Must be at least 18 years of age.
• Ability to follow verbal instructions necessary.
• Demonstrated excellent customer service skills a must, particularly in dealing with others in emergency and/or difficult situations.
• Excellent written and verbal communication skills necessary.
• Must have the ability to remain calm while handling large volumes of requests for service and possible emergency situations.
• The ability to quickly learn appropriate radio terminology and etiquette used by the Safety & Security Department, as well as the layout of the fairgrounds property necessary.
• Must be available to work all 23 days of the annual OC Fair (mid July- mid August).
• Ability to work outside the normal business day/week as demanded by events and programs.
• Must be able to stand and walk for extended periods of time.

Nice To Haves

• Previous experience as a dispatcher preferred.

Responsibilities

• Answers telephones and radio-operated communications systems.
• Screens requests for service to determine appropriate response by either Guest Relations department personnel, emergency and/or law enforcement personnel.
• Dispatches department personnel to security, safety and/or emergency related incidences throughout the fairgrounds.
• Relays information to other law enforcement agencies as needed.
• Acts as ambassador for the OC Fair & Event Center by answering inquiries from patrons, employees, business partners and guests, and responds to requests for assistance.
• Ensures that safe practices are in effect and works proactively with others to promote a safe environment.
• Contributes to written investigation reports.
• Will be required to perform other duties as directed, requested or assigned.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 1-10 employees