Dispatcher

CMT Technical Services • West Valley City, UT

15h • Onsite

About The Position

Build Your Future With CMT At CMT Technical Services (CMT), we're building more than just infrastructure-we're building communities, careers, and a culture rooted in integrity, collaboration, and technical excellence. As a trusted leader in materials testing, inspection, and engineering services, we help ensure the safety and strength of everything from highways and bridges to commercial buildings and energy projects. With a dynamic team of professionals across multiple regions, CMT empowers individuals to grow, innovate, and make a tangible impact on the world around them. Join us-and be part of something built to last. Coordinate the flow of field operations as a Dispatcher CMT Technical Services is seeking a highly organized and responsive Dispatcher to support daily service and field operations. This role is responsible for coordinating personnel, vehicles, and resources to ensure efficient scheduling and execution of projects. The ideal candidate thrives in a fast-paced environment, communicates clearly under pressure, and can make quick, informed decisions to keep operations running smoothly.

Requirements

• High school diploma or equivalent
• Experience in dispatching, logistics, transportation, emergency services, or customer service
• Strong communication and multitasking abilities
• Ability to remain calm and make sound decisions in high-pressure situations
• Proficiency with dispatch software, GPS systems, or scheduling tools
• Strong organizational and problem-solving skills
• Ability to work flexible hours as needed

Nice To Haves

• Knowledge of local geography or service areas
• Experience with fleet management systems
• Familiarity with DOT or industry-specific regulations
• Relevant certifications in logistics, transportation, or dispatching (if applicable)

Responsibilities

• Coordinate and schedule drivers, technicians, and service teams based on workload, location, and project priorities
• Communicate real-time updates with field staff, customers, and internal teams
• Respond to delays, emergencies, and schedule changes by reallocating resources effectively
• Maintain accurate records of calls, assignments, service times, and job details
• Utilize dispatch software and GPS systems to track vehicles and manage workflow
• Provide excellent customer service by handling inquiries, resolving issues, and confirming appointments
• Collaborate with operations and project managers to improve efficiency and reduce downtime
• Ensure compliance with company policies, safety standards, and applicable regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED