Dispatcher(EMT/Paramedic) - Weekend Shift - Saturday - Monday - REMOTE
Cityblock Health
•Remote
About The Position
The Dispatcher will play a vital role in intake, triage and access to care for Cityblock’s members across the country, 24/7. The Care Traffic Control center coordinates the flow of in-field and virtual resources, connecting members with medical providers and care staff in a matter of minutes. Dependent upon the assessment of immediate needs, Dispatchers coordinate services and link members to care resources for prompt resolution or near-term follow-up.
Requirements
- 5+ years of experience
- Paramedic or EMT license
Responsibilities
- Screen requests for services from members.
- Coordinates assignment and flow of field and virtual care resources across several states, collaborating with field operations managers, coworkers, and Virtual Urgent Care to assign and initiate responses.
- Identifies and highlights issues of safety, service delivery, continuity of operations and escalates as necessary.
- Identifies risks of imminent life threats, self-harm or harm to others (including risks to those involved in follow-up care) and directs questioning; makes appropriate notifications.
- Completes assessment tools and documentation across multiple platforms.
Benefits
- health insurance
- life insurance
- retirement benefits
- participation in the company’s equity program
- paid time off, including vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
