(3rd Shift) DISPATCHER

Blackrock Logistics Inc • Fontana, CA

5d • Onsite

About The Position

The Dispatcher coordinates the daily scheduling, routing, and dispatching of drivers and freight to support safe, timely, and cost-effective delivery. As the primary communication point between drivers, customers, and operations staff, the Dispatcher monitors loads in transit, resolves delays in real time, and ensures compliance with company policies and applicable California and federal transportation regulations. The role supports efficient fleet operations and customer service.

The position is listed as a third-shift role, with hours of 9:00 PM to 5:30 AM. Work takes place in an office and a fast-paced, high-volume operational environment. Physical demands include prolonged sitting and repetitive hand and wrist movements. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the role.

Requirements

• High school diploma or equivalent (GED).
• Minimum of one to two years of dispatch, logistics, or transportation coordination experience.
• Working knowledge of California and federal DOT/FMCSA regulations, including hours-of-service rules.
• Proficiency with dispatch software, GPS/telematics systems, and Microsoft Office applications.
• Strong verbal and written communication, multitasking, and problem-solving skills.
• Ability to work in a fast-paced environment and make sound decisions under pressure.
• Availability to work flexible shifts, including early mornings, evenings, weekends, or on-call coverage as needed.

Nice To Haves

• Associate's degree or coursework in logistics, supply chain management, or transportation.
• Experience with Transportation Management System (TMS) software.
• Familiarity with regional California freight routes, ports, and traffic patterns.
• Bilingual (English/Spanish) communication skills.
• Knowledge of fleet maintenance scheduling and basic vehicle compliance requirements.
• Prior experience in a high-volume logistics, trucking, or distribution operation.

Responsibilities

• Schedule, route, and dispatch drivers and vehicles to meet delivery deadlines and maximize operational efficiency.
• Monitor driver locations, loads, and delivery status using dispatch and GPS/telematics software.
• Serve as the primary communication link between drivers, customers, warehouse staff, and management; relay instructions and resolve issues promptly.
• Respond to delays, breakdowns, traffic, and weather disruptions by rerouting and reassigning loads as needed.
• Ensure compliance with DOT, FMCSA, and California transportation regulations, including hours-of-service and meal and rest break requirements.
• Maintain accurate records of dispatch activity, deliveries, driver hours, and load documentation.
• Coordinate with the maintenance team to schedule vehicle servicing and address mechanical issues.
• Track and document freight discrepancies, damages, and customer concerns, escalating as appropriate.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED