(3rd Shift) DISPATCHER

Blackrock Logistics • Fontana, CA

5d • Onsite

About The Position

The Dispatcher coordinates the daily scheduling, routing, and dispatching of drivers and freight to support safe, timely, and cost-effective deliveries. As the primary communication link among drivers, customers, and operations staff, the Dispatcher monitors loads in transit, responds to delays, and supports compliance with company policies and applicable California and federal transportation regulations. The role contributes to efficient fleet operations and customer service.

The position is scheduled for the third shift, 9:00 PM to 5:30 AM. It is based in an office environment within a fast-paced, high-volume operation. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. The employer states that it is an equal opportunity employer and makes employment decisions based on qualifications, merit, and business needs, without regard to status protected by applicable law. Duties listed may not include every responsibility, and additional duties may be assigned as needed.

Requirements

• High school diploma or equivalent (GED).
• One to two years of dispatch, logistics, or transportation coordination experience.
• Working knowledge of California and federal DOT/FMCSA regulations, including hours-of-service rules.
• Proficiency with dispatch software, GPS/telematics systems, and Microsoft Office applications.
• Strong verbal and written communication, multitasking, and problem-solving skills.
• Ability to work in a fast-paced environment and make sound decisions under pressure.
• Availability to work flexible shifts, including early mornings, evenings, weekends, or on-call coverage as needed.

Nice To Haves

• Associate's degree or coursework in logistics, supply chain management, or transportation.
• Experience with Transportation Management System (TMS) software.
• Familiarity with regional California freight routes, ports, and traffic patterns.
• Bilingual English/Spanish communication skills.
• Knowledge of fleet maintenance scheduling and basic vehicle compliance requirements.
• Prior experience in a high-volume logistics, trucking, or distribution operation.

Responsibilities

• Schedule, route, and dispatch drivers and vehicles to meet delivery deadlines and maximize operational efficiency.
• Monitor driver locations, loads, and delivery status using dispatch and GPS/telematics software.
• Communicate between drivers, customers, warehouse staff, and management; relay instructions and resolve issues promptly.
• Respond to delays, breakdowns, traffic, and weather disruptions by rerouting and reassigning loads as needed.
• Ensure compliance with DOT, FMCSA, and California transportation regulations, including hours-of-service and meal and rest break requirements.
• Maintain accurate records of dispatch activity, deliveries, driver hours, and load documentation.
• Coordinate with the maintenance team to schedule vehicle servicing and address mechanical issues.
• Track and document freight discrepancies, damages, and customer concerns, escalating them as appropriate.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED