Dispatcher - AWS Shuttle Operations

Arrow Stage Lines•Kansas City, MO

2d•Onsite

About The Position

Arrow Stage Lines, one of the nation’s premier motorcoach providers, is seeking an enthusiastic, proactive, and detail-oriented Dispatcher to join our dynamic team in our Kansas City, Missouri location! Work hours for this position are 1:30 pm to 10:30 pm CST. This position is also on call every other weekend, from Friday at 10:30 pm through Monday at 4:30 am CST. In this pivotal position, our Dispatcher is the heart of our operations, supporting our fleet of professional drivers throughout all AWS Shuttle Operations locations. Our Dispatchers play a crucial role in ensuring safety, compliance, and exceptional service as they help our drivers stay compliant, on the road, and deliver outstanding experiences for our customers.

Requirements

Self-awareness and emotional intelligence
A commitment to continuous improvement
A genuine love for people and a passion to do work at the highest level
A flexible schedule and will be available evenings and weekends when needed
Give and receive both positive and constructive feedback
Be able to pass a background check
Be punctual, reliable, dependable, and have a professional appearance at all times
A proven track record in successfully managing multiple priorities in a fast-paced environment
Thorough knowledge of the transportation industry, to include Safety, DOT and FMCSA regulations

Nice To Haves

Solid understanding of DOT compliance and training best practices

Responsibilities

Guide and inspire our drivers by building a strong culture of safety and supporting regulatory compliance.
Enforce company safety policies and spearhead key safety initiatives that make a real difference.
Work closely with a supportive team and grow your career in a company that values your contributions.
Efficiently and safely assign drivers and vehicles for daily schedules, while utilizing Google Docs
Provide drivers with clear paperwork and instructions
Monitor GPS system on vehicles and paperless logs for drivers, while monitoring compliance
Maintain accurate time cards, PTO requests, and approvals through ADP
Scheduling cleaning and maintenance services for company vehicles as needed
Be able to work in a fast paced environment with changing priorities, and maintain a professional demeanor at all times
Be on call and work evenings and weekends every other week
Effectively communicate policies and procedures, and efficiently implement safety and training programs (must be able to clearly communicate in English, verbally and in writing)