GMR - Dispatcher (Summer 2026)
About The Position
As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. The Dispatcher is running the communication hub of the mountain. This position maintains a strong flow of communication throughout all areas of the mountain, and has a strong attention to detail while working independently.
Requirements
- Proficient in Microsoft Office, including Word and Excel
- Must possess great communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Ability to work early mornings, days, evenings, weekends and some holidays as required
Nice To Haves
- Knowledge of 1Risk systems preferred
- Knowledge of mountain operations, geography of mountain and facilities preferred
- Previous multi-line switchboard phone and VHF radio experience an asset
Responsibilities
- Ensuring inter-departmental communications are relayed in a timely and efficient manner
- Managing a multi-line switchboard and VHF radios
- Coordinating communication and dispatching the proper resources in emergency situations
- Online management of incident reports through 1Risk
- Collecting and reporting data for internal use such as daily mountain reports and external use including Environment Canada, website updates and various media outlets in a timely fashion
- Recording and reporting daily operations including but not limited to; emergency response, operational changes, transport requests, missing persons and maintenance issues
- Coordinating, logging and tracking the transport of goods and patients around the mountain
- Customer relations with guests that frequent the office
- Assisting management with various office tasks
- Delegating duties to operations staff
- Maintaining a clean work environment, assisting with cleaning of staff spaces
- Other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
