Dispatcher

CARDS Holdings, Inc. • Springdale, AR

1d • Onsite

About The Position

This role is responsible for routing, sequencing, and dispatching, ensuring efficient operations. The Dispatcher will communicate route changes to drivers, manage driver check-ins and check-outs, and handle incoming calls and customer inquiries, providing first-level service. Additionally, the position involves providing administrative support for special projects and other administrative tasks as needed. A key aspect of this role is working collaboratively in a team environment to maintain accurate information and deliver superior customer service, communicating effectively both in person and over the phone.

Requirements

• High school diploma or equivalent
• Knowledge of DOT rules and regulations (Mandatory)
• Ability to balance multiple tasks while positively motivating, coaching and communicating clear instructions to others
• Physical Limitations (Lift, Carry, Move no more than 50lbs.)

Nice To Haves

• Dispatch: 2 years (Preferred)

Responsibilities

• Route sequencing and dispatching
• Communicate route changes with drivers
• Check drivers in and out to insure a positive start and route completion
• Answer phones and greet incoming employees.
• Answer customer calls providing first level service.
• Provide administrative support for special projects as assigned.
• Other administrative tasks as needed
• Work with others in a team environment to ensure accurate information and superior customer service
• Communicate in person and by phone with team members

Benefits

• Weekly pay
• Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans
• Dental
• Vision
• $25,000 Life Insurance
• Retirement Plan with a company match up to 5%
• Safety and Retention Incentives!
• Paid Time Off
• Access to employee discount through LifeMart!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED