Dispatcher

Trimac Transportation and Family of Companies•Pasadena, TX

1d•Onsite

About The Position

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America. Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Requirements

Accuracy and speed in data entry are essential.
Excellent communication skills—both written and verbal—with the ability to interact professionally onsite with customers and yard personnel.
High attention to detail, strong problem solving skills, and the ability to work under pressure.

Nice To Haves

Proficiency in TMS platforms, Microsoft Excel, and SAP would be a plus.
Experience working onsite within a customer facility preferred.
Knowledge of yard management practices preferred.

Responsibilities

Schedule loads based on customer requirements, equipment availability, and transportation constraints.
Ensure all loads are properly sequenced, routed, and assigned to the carrier.
Monitor real time load status, proactively resolving delays, service issues, and exceptions.
Serve as the onsite operational point of contact for the customer’s logistics and warehouse teams.
Communicate daily planning updates, service concerns, and any operational changes.
Build strong working relationships through professionalism, responsiveness, and consistent execution.
Collaborate with dispatch, and carrier partners to ensure loads are covered.
Update internal systems with accurate load information, appointment times, and status changes.
Escalate service risks and collaborate with internal teams to prevent or mitigate issues.
Ensure accurate entry of load details, pickup/delivery appointments, and documentation.
Support customer reporting requirements.
Maintain compliance with company policies, customer SOPs.