Dispatcher

STA Family of Companies•Troy, NY

2d•$27 - $31

About The Position

Be part of something new from the ground up in Troy! We're launching a brand-new terminal an looking for dedicated school bus drivers who want more than a job - they want to help build a team, shape a culture and make a real impact in the community from day one. As a dispatcher, you will assist in developing routes and schedules for school transportation services, in addition to planning, scheduling, and coordinating charter and extracurricular trips. Dispatchers assist with scheduling maintenance inspections, help ensure drivers are performing their daily vehicle inspections, and assist with phone calls and other paperwork. Candidates must have experience working in a high-volume customer service or call center environment, and be able to pass a background check. Read more to apply!

Requirements

2+ years working as a dispatcher or in high-volume customer service/call center environments
high school diploma or equivalent certification degree
Complete all training requirements
Pass Pre-employment screenings
Have a CDL B with P & S Endorsements

Responsibilities

Ensure employees report to work as scheduled and complete and file paperwork.
Maintain, manage, and update driver schedules on a daily basis.
Report concerns, violations, or issues to the Operations Manager.
Assign substitute drivers as needed.
Plan, schedule, and assigns drivers for special transportation including field trips, athletic events etc.
Assist in developing routes and schedules.
Assist in planning, scheduling, and coordinating charter trips.
Answer heavy telephone volume and communicate on two-way radio.
Maintain records of mileage, fuel consumption, and other related data.
Ensure employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
Assist maintenance in scheduling vehicles to report to the shop for maintenance.
Review of onboard video and GPS monitoring.
Perform other duties as assigned by Operations Manager.