Dispatcher

Queensboro ToyotaWoodside, NY

About The Position

Service Department dispatcher dispatch RO's manage shop productivity by individual tech and overall coordinate with client care team appointment capacity by daily evaluation of unapplied time develop tech skill set make sure RO documentation correct manage tech video and digital MPI manage promised time and on time efficiency

Responsibilities

  • Dispatch RO's
  • Manage shop productivity by individual tech and overall
  • Coordinate with client care team appointment capacity by daily evaluation of unapplied time
  • Develop tech skill set
  • Ensure RO documentation is correct
  • Manage tech video and digital MPI
  • Manage promised time and on-time efficiency
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