DISPATCHER

JW LOGISTICS OPERATIONS LLC • Houston, TX

31d • $19 - $20

About The Position

Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.

Requirements

• Essential Skills/Experience
• Strong experience with Microsoft Office
• Communication with team to demonstrate & set expectations.
• Be supportive with the team and operations
• Professional attitude & work ethic with direct reports
• Proven ability to prioritize and multi-task
• Strong work ethic
• Handling customers & their needs with care in timely and professional manner
• Good time management skills
• Flexible fast paced worker willing to work in a changing environment.
• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED