Dispatcher Supervisor - First Shift
Pratt Industries•Rock Hill, SC
•Onsite
About The Position
The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations. The Company assesses applicants on standards for performance, stability, dependability, and honesty.
Requirements
- Previous dispatch experience is required, minimum 3 years.
Nice To Haves
- A college degree is preferred, but not required.
Responsibilities
- Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over-the-road drivers.
- Work with customers, drivers, vendors, management, and HR.
- Ability to communicate with other dispatchers.
- Use of PeopleNet, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, TotalMail – ability to assist drivers and keep track of their work/hours as need/required.
- Tracking/reporting.
- Safety Program, Incidents, etc.
- Use of proper documentation for all reporting.
- Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors.
- Works with other employees for mutual good.
- Follow safety protocol.
- Track/report.
- Monitor driver performance and report issues to Management.
- Review/inspect equipment & report issues timely.
- Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc.
- Communicate issues with drivers and Dispatch Supervisor.
- Escalate issues as necessary.
- All other duties as assigned.
Benefits
- medical
- dental
- vision
- life
- disability
- Pre-Paid Legal
- 401(k) with company match
- paid vacation
- paid holidays
- tuition reimbursement
- childbearing and parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
