Dispatcher/Install Coordinator
About The Position
Complete Home Services is a growing home services company that supports trusted residential service brands, including Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid. Across our brands and locations, our team is focused on providing excellent customer experiences, supporting our employees, and creating a workplace where people can grow, contribute, and feel valued. At CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS! At CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates your hard work and believes in making every day special, you’ve found the right place! As a Dispatcher supporting our Aire Serv team, you will be responsible for organizing and managing the daily schedules of our HVAC technicians to ensure timely and efficient service delivery to customers. You’ll monitor real-time service status, adjust schedules as needed, and act as a liaison between technicians, customers, and office staff. This role is key to maintaining high levels of customer satisfaction and operational efficiency.
Requirements
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- Positive attitude.
- Team player who can also work independently.
- Typing skills are a plus.
Responsibilities
- Dispatch technicians.
- Answer inbound calls.
- Check in all equipment and packages delivered to the warehouse.
- Call customers to schedule installation of new equipment.
- Take payments on installs and apply payments to jobs.
- Communicate with technicians, customers, and office staff to support daily operations.
- Adjust schedules as needed to help maintain efficient service delivery.
- Perform other duties as needed, which may include cross-training in related positions.
Benefits
- Weekly Pay
- Comprehensive Insurance: Health, dental, and vision plans are available.
- Financial Planning: Enjoy a 401K with company matching for your future.
- Time to Unwind: Take advantage of over 100 hours of paid vacation and holidays to recharge.
- On-the-Job Essentials: Receive paid uniforms and needed technology.
- Fuel for Success: Company-paid breakfast and lunch are a regular treat.
- Life Beyond Work: Join us on company reward trips, from hunting and fishing to thrilling races and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
