Dispatcher I
Amrize•Golden, CO
•Onsite
About The Position
Responsible for on time performance, order accuracy and maintaining and growing overall truck fleet while maintaining DOT compliance. Assist in growing the company’s hauler selection, DOT compliance, assure compliance with company policies, risk management, DOT and other regulatory requirements. Develop current customer base.
Requirements
- High school diploma or equivalent
- 3-5 years of related experience
- Basic experience using computers.
- Excellent oral (telephone) communication skills.
- Detail oriented with the ability to handle multiple tasks at one time.
- Able to prioritize work; strong organization skills.
- Ability to keep calm in stressful situations
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
Nice To Haves
- Experience using dispatch and trucking software preferred, but not required.
- Bilingual communications skills are a plus.
- Ability to professionally interact with internal and external customers.
Responsibilities
- Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
- Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
- Ensure customer understands all relevant company policies including will calls, additional products ordered and driver responsibilities.
- Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
- Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
Benefits
- Competitive salary
- 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
