Dispatcher Coordinator II - Dedicated Transportation

Ryder•University Park, FL

1d•Onsite

About The Position

This position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization.

Requirements

H.S. diploma/GED required
High School Diploma or equivalent
Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
Proficiency in Microsoft Office intermediate preferred

Nice To Haves

Excellent oral and written communication and follow up skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized with strong time management skills
Detail oriented with excellent follow-up practices
TMW experience preferred

Responsibilities

Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
Backfills for dispatchers when needed
Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
Provides training for all new hires and/or any additional training needed for current staff
Monitors and advises management if functional, productivity goals and objectives are not being met
Performs other duties as assigned.

Benefits

401(K) Savings Plan with a company match
Discounted stock purchase options
Performance-based annual cost of living increases
Comprehensive training
Ability to continue your professional development
Regional and local Ryder resources to help guide and support
Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Additional day of Paid Time Off for Military Veterans