Dispatch Supervisor (2nd Shift 2 pm - 10 pm)

NewCold • Atlanta, GA

22h • Onsite

About The Position

NewCold is a global leader in advanced food logistics, connecting food manufacturers with retailers and food service providers through its warehouses and transport network. The company focuses on keeping food fresh and safe using proprietary technologies and innovative solutions. NewCold designs, builds, and operates highly automated, state-of-the-art cold storage facilities, pushing the boundaries of logistics with end-to-end operations that enhance supply chain resilience, efficiency, and sustainability across four continents. The company is experiencing rapid growth and is seeking talented individuals to join its dynamic, forward-thinking team.

Requirements

• High school diploma or GED required.
• 3+ years of warehouse operations experience.
• Minimum 1 year of leadership or dispatch supervision experience.
• Experience in frozen or temperature-controlled warehouse environments required.
• Working knowledge of shipping processes and warehouse management systems (WMS).
• Strong communication and organizational skills.
• Proficient in Microsoft Office.

Responsibilities

• Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading.
• Lead and mentor team members through active floor presence and engagement.
• Assign work, monitor productivity, and ensure shipping deadlines are met.
• Coordinate dock scheduling and transportation movements (inbound/outbound).
• Communicate effectively with drivers, carriers, and internal departments.
• Verify product, quantities, documentation, and load accuracy.
• Ensure all loads meet temperature control and cold chain standards.
• Perform outbound quality checks and resolve shipping discrepancies (misloads, shortages, damage).
• Maintain dispatch logs, shipment records, and verification documentation.
• Support audits, inventory checks, and compliance inspections.
• Enforce company policies, safety standards, and operational procedures.
• Train and onboard new team members.
• Manage timecards, attendance tracking, PTO approvals, and payroll accuracy.
• Monitor performance and provide coaching to improve efficiency and accuracy.
• Participate in daily operational meetings and provide performance updates.
• Identify workflow improvements to enhance productivity and reduce errors.

Benefits

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED