Dispatch Supervisor

Thompson Pipe Group•Rialto, CA

4h•Onsite

About The Position

Thompson Pipe Group / Pipeline Carriers is seeking a Dispatch Supervisor responsible for performing all functions necessary within the shipping department to schedule transportation of all outbound and inbound freight, including raw materials, and finished goods. The role requires working with the TPG team to produce delivery schedules based on customer needs in conjunction with the products produced by our manufacturing facilities. This position is based in Rialto, California.

Requirements

Excellent verbal and written communication skills
Advanced customer service skills.
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Strong logistical, analytical, and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Geographical knowledge of service area or map reading skills
Bachelor’s degree in supply chain, logistics or related field, and/or three (3) years of proven work experience as a transportation Supervisor
Experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience.
Candidates must be legally authorized to work in the United States. No Sponsorships available at this time.

Nice To Haves

Bilingual a plus (not required)
Knowledge of industry is recommended but not required.

Responsibilities

Hires and trains staff within the shipping department.
Supervises clerks within the shipping department.
Fabricates and oversees the daily schedules, workflow, and assignments within the shipping department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Maintains DOT compliance of the shipping department.
Maintains knowledge of best practices including the most efficient and cost-effective shipping methods.
Identifies 3rd party haulers for most efficient shipping routes.
Maintains knowledge of regulations related to transportation including those related to hazardous shipments, employee safety, and freight classifications.
Reviews and analyzes expenditures and other financial information; uses results to develop and implement plans, policies, and budgets.
Orders aggregate, sand, cement, and rock.
Provides customer service support, as necessary; responds to customer inquiries and problems in a timely manner.
Works closely with customers, sales representatives, and operations to coordinate scheduling.
Creates dispatch tickets for all outbound loads.
Plans shipping forecast and maintains the dispatch board / schedule.
Maintains shipping log.
Ensures trucking needs are met by scheduling transportation and communicating with various internal and external stakeholders.
Confirms scheduled transportation resources, makes changes as necessary.
Picks and lays out load lists ensuring products are shipped efficiently and fully.
Prints and tracks bills of lading, reviewing for accuracy.
Maintains detailed records of shipping progress, history, and forecasting.
Produces shipping notifications and weekly shipping schedule to plant personnel.
Cultivates strong relationships with customers and drivers.
Monitors route changes and road conditions and collaborates with logistics company to establish or revise delivery routes.
Always maintains neat and orderly work areas.
Deals effectively with frequent delays, unexpected events and changes in/or approaches/methods to best fit the situation.
Uses time efficiently; sets goals and objectives; develops realistic action plans.
Looks for ways to improve and promote safety and quality; monitors own work to ensure quality, accuracy, and thoroughness; conserves organizational resources.
Reports to management on any damaged/discrepancies with inventory; conducts audits.
Performs other related duties as required.