Dispatch Supervisor

PRIORITY ONDEMAND • Lakewood, TN

4d • Onsite

About The Position

The Dispatch Supervisor is responsible for fulfilling the operational needs of the Director of Administration and employees. They are to set an example for employees and to support employees in meeting the standards of the First Call policies, protocols and culture. The Dispatch Supervisor directly supervises the communications employees. Employees hired into this position are subject to a six month introductory probationary period.

Requirements

• High School Diploma or GED
• Excellent Customer Service Skills
• Computer Skills: Microsoft Office, Excel, Word
• Good organizational skills
• Must be certified at the EMT-I level
• Must be certified in Emergency Medical Dispatch

Responsibilities

• Oversees the day to day operations of the communications center
• Assists with compliance
• Completes monthly schedule
• Works as a dispatcher
• Answering the phone in the communications center
• Gathers all necessary information to dispatch calls
• Effectively manages the units
• Provides feedback to employees as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED