Dispatch Supervisor

THE KENAN ADVANTAGE GROUPWeatherford, TX
Onsite

About The Position

This position is accountable for the overall management of dispatch operations and execution of the service plan for each customer and for the region.

Requirements

  • Bachelors degree or equivalent business experience
  • 5 years of transportation experience
  • 20% travel

Responsibilities

  • Manage all aspects of dispatch operations
  • Develop operating plans
  • Establish and hold staff accountable for key performance measures such as volume generation, service performance, load ratio, and claims performance
  • Establish long term customer relationships and identify growth opportunities
  • Liaison between field operations and customers
  • Attract and retain talent
  • Interview and hire dispatchers
  • Discipline, complete performance reviews and establish corrective actions
  • Ensure all associates follow established safety procedures
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