GMR Dispatch Supervisor & Peak Office Administrator

Northland Properties•Vancouver, BC

1d•CA$23 - CA$27•Onsite

About The Position

The Peak Office Administrator and Dispatch Supervisor is responsible for running the communication hub of the mountain. This position maintains a strong flow of communication throughout all areas of the mountain, and has a strong attention to detail, while working independently. This position also includes supervising the team of Dispatchers, maintaining office systems and services, organizing office operations and procedures, and providing administrative support to management.

Requirements

Proficient in Microsoft Office, Powerpoint and Excel
Must possess great communication and organizational skills
Ability to multitask and work in a fast-paced environment
Ability to work early mornings, days, evenings, weekends, and some holidays as required

Nice To Haves

Knowledge of 1Risk systems preferred.
Knowledge of mountain operations, geography of mountain, and facilities of the mountain preferred
Previous multi line switchboard phone & VHF radio experience an asset

Responsibilities

Interdepartmental correspondence, general office administration, uploading invoices, reviewing and approving supply requisitions, processing expense forms.
Providing assistance with bookkeeping activities and keeping databases updated
Creating processes, improving office services, and implementing communication procedures.
Administrative assistance to the Mountain Operations and Mountain Maintenance Departments.
Payroll, Hiring and training of the Dispatch Team
Ensuring inter-departmental communications are relayed in a timely and efficient manner
Managing a multi-line switchboard and VHF radios
Coordinating communication and dispatching the proper resources in emergency situations
Online management of 1Risk platform
Collecting and reporting weather data for internal use such as daily mountain reports and external use including Environment Canada, website updates and various media outlets in a timely fashion
Recording and reporting daily operations including but not limited to; emergency response, operational changes, transport requests, missing persons and maintenance issues.
Coordinating, logging, and tracking the transport of goods and patients around the mountain
Customer relations with guests that frequent the office.
Assisting managers with various office tasks and delegating duties to operations staff
Maintaining a clean work environment, assisting with cleaning of staff spaces
Other duties as required
Provides direct supervision to our Dispatch team members.

Benefits

Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation
Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants