Dispatch Specialist
About The Position
As a Dispatch Specialist, you will be responsible for providing support to the Central Dispatch staff by answering phones, responding to the needs of callers and entering transactional information into the computer system. Assist drivers with mechanical breakdowns by coordinating with our Company shops and 3rd party resources. Document information on the breakdown and communicate with team members about the status of the breakdown. Issue PO numbers to assist with the accounts payable process. Fill out accident reports and provide detailed information to Safety Department for follow up and handling of accidents after normal business hours. Record information from drivers about arrival and departure information and Update computer. Communicate with drivers and assist with relaying assignments from Central Dispatch staff. Support field operations with equipment location discrepancies and assist in updating system with requested information.
Requirements
- High School Diploma or GED
Responsibilities
- Answering phones
- Responding to the needs of callers
- Entering transactional information into the computer system
- Assisting drivers with mechanical breakdowns by coordinating with Company shops and 3rd party resources
- Documenting breakdown information and communicating status with team members
- Issuing PO numbers for the accounts payable process
- Filling out accident reports and providing detailed information to the Safety Department
- Recording driver arrival and departure information and updating the computer
- Communicating with drivers and relaying assignments from Central Dispatch staff
- Supporting field operations with equipment location discrepancies
- Updating the system with requested information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
