Dispatch Specialist

Southeastern Freight Lines•Lexington, SC

3d•Onsite

About The Position

As a Dispatch Specialist, you will be responsible for providing support to the Central Dispatch staff by answering phones, responding to the needs of callers and entering transactional information into the computer system. Assist drivers with mechanical breakdowns by coordinating with our Company shops and 3rd party resources. Document information on the breakdown and communicate with team members about the status of the breakdown. Issue PO numbers to assist with the accounts payable process. Fill out accident reports and provide detailed information to Safety Department for follow up and handling of accidents after normal business hours. Record information from drivers about arrival and departure information and Update computer. Communicate with drivers and assist with relaying assignments from Central Dispatch staff. Support field operations with equipment location discrepancies and assist in updating system with requested information.

Requirements

High School Diploma or GED

Responsibilities

Answering phones
Responding to the needs of callers
Entering transactional information into the computer system
Assisting drivers with mechanical breakdowns by coordinating with Company shops and 3rd party resources
Documenting information on breakdowns
Communicating with team members about the status of breakdowns
Issuing PO numbers to assist with the accounts payable process
Filling out accident reports and providing detailed information to the Safety Department for follow up and handling of accidents after normal business hours
Recording information from drivers about arrival and departure information
Updating the computer system
Communicating with drivers and assisting with relaying assignments from Central Dispatch staff
Supporting field operations with equipment location discrepancies
Assisting in updating the system with requested information