Dispatch Scheduler 3rd Shift (Dispatch)

Security Engineers•Birmingham, AL

22h•Onsite

About The Position

Security Engineers is seeking a detail-oriented Scheduling Dispatcher to manage staffing schedules and ensure adequate coverage for client sites. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment. The Dispatcher will coordinate schedules, respond to emergencies, and maintain accurate records while working closely with internal teams and clients. Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees. At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time. As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions. Security Engineers offers competitive wages and benefits. Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

Requirements

Must possess a valid driver’s license and have reliable transportation
Ability to read, write, and speak clear English
Clean background; able to obtain required certifications or licenses
High moral character and integrity
Excellent interpersonal and communication skills
Strong verbal, problem-solving, and follow-up skills
Ability to multitask and work independently
High degree of emotional self-control
Excellent computer skills; proficient in MS Word and Excel

Nice To Haves

Experience with WinTeam scheduling software
Prior dispatch or scheduling experience

Responsibilities

Establish, maintain, and review staffing schedules
Match available staff to positions and communicate schedules via email, text, or phone
Minimize avoidable overtime and redeploy staff to cover call-offs
Track time-off requests to maintain site coverage
Respond to emergencies, call-offs, and absences to ensure adequate staffing
Take, log, and complete daily shift reports
Escalate significant incident reports to appropriate managers
Input schedule changes and client requests into the automated resource system
Prepare clear and professional emails and reports
Oversee camera feeds to ensure compliance and safety