Dispatch Supervisor 3rd Shift

Pratt Industries•Henderson, KY

8h•Onsite

About The Position

This is a supervisory position responsible for directing the daily operations of the dispatch department. The role involves managing drivers, ensuring DOT compliance, interacting with customers, and overseeing fleet management for financial efficiency and safety. The supervisor will also be involved in driver discipline, payroll, and incident investigations, and will periodically ride along with drivers to understand their experiences.

Requirements

High School Diploma or GED
Two years experience as a Dispatcher
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

College and/or related technical experience.
Logistics, Transportation, Supply Chain Management experience.
One year supervisory experience as a proven manager of at least five people.
Four years’ experience in the Shipping and Warehousing environment or CDL Truck Driving Experience.

Responsibilities

Dispatching as needed, including entering rates into TMW or rating and negotiating rates with 3rd party carriers.
Directing daily driver duties, managing their routes, time, and conclusion of their day.
Managing DOT compliance related to driver available hours of service when assigning loads and daily tasks.
Interacting with internal and external customers, including shift hand-off communication between dispatchers and communication with Logistics Managers and Regional Managers.
Entering POs as needed.
Participating in and initiating discipline for drivers as per company policy.
Reviewing driver documents for accuracy and/or compliance.
Involvement with selecting external carriers to take loads.
Assisting with payroll to ensure drivers are accurately compensated.
Managing the fleet in a financially efficient and safe manner, considering service and cost.
Managing fleet flow to lease vendor shops for equipment repair and maintenance.
Coordinating and managing road breakdowns with vendors.
Following all Safety Policies and ensuring drivers and employees follow all safety policies and rules.
Completing incident investigation forms fully with as much detail as possible when a safety-related issue or event occurs.
Periodically riding along with drivers to ensure they have what they need and to experience their job elements.
Supervising all employees assigned to the department, including drivers.
Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, conflict resolution, team building, coaching and leading employees to improve, addressing complaints and resolving problems, documentation, and setting an example of superior behavior, attitude, performance, and teamwork.