Dispatch Operations Coordinator II

Ryder Supply Chain Solutions • Aurora, IL

12d • Onsite

About The Position

We are immediately hiring a Dispatch Operations Coordinator, in Aurora, IL, to support Ryder Last Mile. In this position you'll play a key role in supporting our Final Mile operations. You'll be responsible for administering pre-delivery confirmations, monitoring contractor COIs, providing real-time route support for drivers, scheduling deliveries, providing support to retail clients and end-user customers, supporting end-of-day logistics operations and driver check-in, and accurate data logging, billing, and maintaining records. Under general supervision, the Operations Coordinator II performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information. Maintains records or logs. Verifies completion and accuracy of information. Sets up and maintains files and records. Performs other duties as assigned.

Requirements

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required
• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Nice To Haves

• Experience in dispatching, transportation, driver support, and/or last mile delivery is preferred

Responsibilities

• Administer pre delivery confirmations
• Monitor contractor COIs
• Provide real time route support for drivers
• Scheduling deliveries
• Providing support to retail client and end user customers
• Supporting end of day logistics operations, and driver check in
• Accurate data logging, billing, maintaining records
• Receiving, classifying, reconciling, consolidating and summarizing of documents and information
• Maintains records or logs
• Verifies completion and accuracy of information
• Sets up and maintains files and records
• Performs other duties as assigned
• Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED