Dispatch Coordinator

Shell Point Retirement Community • Fort Myers, FL

3d • Onsite

About The Position

We are seeking a friendly, organized, and service-oriented Dispatch Coordinator to serve as a key point of contact between residents and the Transportation Department. This role coordinates and dispatches transportation requests, communicates residents’ needs to drivers, maintains accurate service and billing records, tracks transportation statistics, and supports resident satisfaction initiatives. The ideal candidate will have excellent communication and customer service skills, be comfortable working with seniors, and have strong organizational and problem-solving abilities. Proficiency in Microsoft Word, Excel, and Outlook is required, along with the ability to work independently. Previous experience as a driver or in transportation logistics are preferred. This position will work 12pm-8pm.

Requirements

• Excellent communication and customer service skills.
• Comfortable working with seniors.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work independently.

Nice To Haves

• Previous experience as a driver.
• Previous experience in transportation logistics.

Responsibilities

• Coordinates and dispatches transportation requests.
• Communicates residents’ needs to drivers.
• Maintains accurate service and billing records.
• Tracks transportation statistics.
• Supports resident satisfaction initiatives.

Benefits

• Medical, Vision & Dental
• FREE Onsite Health Clinic with FREE Generic Prescriptions
• 403(b) with Company Match
• Generous Paid Time Off (PTO)
• Group Term Life Insurance
• Free Annual Flu Shot
• Employee Assistance Program
• Discounted Employee Café
• Bridge Toll Reimbursement
• Corporate Discounts
• Tuition Discounts & Scholarships
• Interest Free Emergency Loan Program
• Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed