Dispatch Coordinator

Ryder Supply Chain Solutions•Wauseon, OH

5d•$26 - $26•Onsite

About The Position

The Dispatcher Coordinator ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Requirements

H.S. diploma/GED required High School Diploma or equivalent
Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
Proficiency in Microsoft Office intermediate preferred
Excellent oral and written communication and follow up skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized with strong time management skills
Detail oriented with excellent follow-up practices

Nice To Haves

Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
Proficiency in Microsoft Office intermediate preferred

Responsibilities

Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
Backfills for dispatchers when needed
Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
Provides training for all new hires and/or any additional training needed for current staff
Monitors and advises management if functional, productivity goals and objectives are not being met
Performs other duties as assigned.