Dispatch Coordinator

Meathead Movers Inc•Hayward, CA

3d•$18 - $23•Onsite

About The Position

Meathead Movers is seeking a reliable and detail-oriented Dispatch Coordinator to drive successful daily dispatch operations in a high-performance, service-driven environment. This role is the operational engine of the branch, responsible for ensuring the right vehicles, assets, and crews are dispatched accurately and on time, every day. As Dispatch Coordinator, you'll own inventory control, lead storage move-in and move-out operations, and uphold the brand's reputation for elite customer service, safety, and damage-free service delivery.

Requirements

Arrive early and ensure all vehicles are prepared with proper materials for the job.
Review the schedule to look for changes to crew sizes or materials needed before crew arrival.
Perform quality checks on all vehicles to confirm cleanliness, organization, and materials.
Update Asset Panda daily with dispatched materials.
Update Asset Panda for returned materials for all jobs completed after hours.
Review the schedule daily to identify upcoming storage jobs and schedule accordingly.
Lead jobs in the field that are going into or out of storage.
Move client possessions from storage vaults to trucks the day before scheduled service to ensure on-time delivery.

Responsibilities

Oversee Successful Daily Dispatch: Ensure correct vehicles, assets, and crews are dispatched on all scheduled jobs, with 95% of crews dispatched within five minutes of scheduled time.
Manage Inventory Control Utilizing Asset Panda: Maintain less than 5% material shrinkage monthly on all dispatched materials and utilize Asset Panda on 100% of all dispatched jobs.
Manage Daily Operations of Storage Move-Ins and Move-Outs: Oversee damage-free stacking of all client items entering storage, ensure accuracy of the Supermove Storage Module daily, and lead damage-free delivery of storage items to clients' homes on scheduled days.